Quality

Quality Is the Foundation of Our Company

For over 100 years, Gentex Corporation has been a world-class manufacturer of personal protection and situational awareness solutions and products.  To maintain this status, we employ our own Quality Policy and operate under an ISO 9001 Quality Management System.

Quality Policy

Gentex Corporation is committed to providing personal protection and situational awareness products to defense forces, emergency responders, and industrial personnel operating in high performance environments. We do so by delivering superior products in a manner that serves employees, customers, and the community, while preserving the environment. To meet this commitment, we work as an integrated team, sharing responsibility for:

  • Delivering products on-time and of the highest quality and performance
  • Conducting ourselves with integrity and the highest standards of ethical behavior
  • Collaborating across our Enterprise to consistently deliver superior solutions
  • Employing top notch talent and cultivating personal growth
  • Being good community citizens and environmental stewards

L.P Frieder, III
President,
Gentex Corporation

The above policy is communicated to all employees via awareness sessions and employee handbooks. The quality policy is to be understood by each employee and reinforced periodically through training, visual aids, and management/supervisory commitment.

Quality Management Process

Gentex Corporation operates under an ISO 9001 certified Quality Management System that is supplemented with additional quality system requirements that meet the AS9001C standard, a standard that provides strict requirements established for the aviation, space, and defense industries. Both of these standards ensure that our Quality Management Systems consistently provide products to meet our customer’s requirements, enhance their satisfaction, and ensure process measurements to support continuous improvements. As part of this certification, a third-party agency audits our management, engineering, manufacturing, testing, and other support processes to verify that the exacting requirements are consistently met. Additionally, the AS9100C standard requires Gentex to supplement its Quality System with enhanced risk management, supplier management, continuous improvement, to process effectiveness measurements. These additional requirements and Gentex’s own Quality Policy ensure that Gentex is a world-class manufacturer of personal protection and situational awareness solutions and products.